Terms & Conditions

1. Introduction and Acceptance

These Terms & Conditions govern the use of xe66, an online gaming and betting platform serving players across Bangladesh. By creating an account, making a deposit, or placing any wager on xe66, you confirm that you have read, understood, and agreed to all terms stated herein. If you do not agree with any part of these terms, you must immediately discontinue use of the xe66 platform.

xe66 reserves the right to modify, update, or replace these Terms & Conditions at any time. Continued use of the platform after any such changes constitutes your acceptance of the new terms. It is your responsibility to review these terms periodically. All content, services, and promotions on xe66 are subject to these terms, along with any supplemental rules published for specific games, tournaments, or promotions.

2. Eligibility and Registration

To register and use xe66, you must satisfy all of the following eligibility criteria. Failure to meet any single criterion may result in account suspension or permanent closure without prior notice.

• You must be at least 21 years of age at the time of registration.
• You must be a resident or lawful user accessing the platform from Bangladesh.
• You must provide accurate, truthful, and up-to-date personal information during registration.
• You must not be subject to any self-exclusion program or have an account previously closed by xe66 for misconduct.

Account Verification (KYC)

xe66 is required to verify the identity of all registered players in accordance with responsible gaming and anti-money-laundering standards. You may be asked to provide one or more of the following documents before withdrawals are processed:

• Government-issued photo ID (National ID card, passport, or driving licence).
• Proof of residential address (utility bill or bank statement not older than three months).
• Source of funds documentation if deposits exceed specified thresholds.

3. Account Rules and Responsibilities

You are solely responsible for maintaining the confidentiality of your xe66 account credentials, including your username and password. xe66 shall not be held liable for any losses incurred as a result of unauthorized access caused by your failure to secure your login details.

One Account Per Person

Each individual is permitted to hold only one active account on xe66. Opening duplicate or multiple accounts, whether using the same identity or different identities, is strictly prohibited and may result in all accounts being closed and all balances being forfeited. Shared devices in the same household must notify xe66 support to avoid accidental flag as duplicate accounts.

• Do not share your account credentials with any third party.
• Do not allow any other person to access or operate your account on your behalf.
• Notify xe66 support immediately if you suspect unauthorised access to your account.

Account Closure

You may request account closure at any time by contacting xe66 customer support. Any pending bonuses, bets, or unverified funds may be reviewed prior to processing a withdrawal at the time of closure. xe66 may also close accounts at its sole discretion if these Terms & Conditions are found to have been violated.

4. Deposits and Withdrawals

All financial transactions on xe66 are conducted in Bangladeshi Taka (BDT). xe66 supports a range of payment methods popular in Bangladesh to make funding and cashing out as convenient as possible for our players.

Deposit Policy

All deposits must be made using payment methods registered in your own name. Third-party deposits are not permitted. Minimum deposit thresholds apply per payment method, which are displayed at the time of transaction. xe66 does not charge processing fees on standard deposits; however, your payment provider may apply their own charges.

• Supported deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Deposits are typically credited to your xe66 account within minutes of a confirmed transaction.
• xe66 reserves the right to reject any deposit suspected to be linked to fraudulent activity.

Withdrawal Policy

Withdrawal requests are subject to identity verification and any applicable bonus wagering requirements being fully satisfied before funds are released. Processing times vary by payment method but typically complete within 24 hours of approval. xe66 may conduct additional security checks on large withdrawal amounts.

• Withdrawals will be returned to the same payment method used for the original deposit where possible.
• Withdrawals may be delayed if KYC documentation has not been submitted and verified.
• xe66 does not accept responsibility for delays caused by third-party payment providers.

5. Bonuses and Promotions

xe66 offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, and seasonal offers tied to events such as Eid, IPL, and BPL cricket tournaments. All bonuses are subject to the following conditions:

• Bonuses must be claimed within the validity period stated in the specific promotion.
• A wagering requirement (rollover) applies to all bonuses before withdrawal of bonus-derived winnings is permitted.
• Bonuses may not be combined unless the promotion explicitly states that they are stackable.
• xe66 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.

Any attempt to abuse bonus structures — including but not limited to bonus hunting, arbitrage betting, and collusion — will result in forfeiture of the bonus balance and may lead to permanent account closure. xe66's determination on bonus eligibility and abuse shall be final.

6. Fair Play and Prohibited Conduct

xe66 is committed to maintaining a fair, transparent, and enjoyable gaming environment for all players. The following conduct is strictly prohibited on the xe66 platform:

• Use of automated bots, scripts, or software to gain an unfair advantage in any game or betting market.
• Colluding with other players or xe66 staff to manipulate game outcomes or betting results.
• Exploiting software bugs, glitches, or errors to generate credits or winnings not earned in fair play.
• Engaging in money laundering, fraudulent chargebacks, or any form of financial deception on the platform.

xe66 employs automated monitoring systems and conducts regular audits to detect suspicious behaviour. Violations will result in immediate account suspension, forfeiture of balances, and may be referred to relevant authorities in Bangladesh.

7. Intellectual Property

All content published on xe66 — including but not limited to graphics, logos, user interface designs, copy, game artwork, and promotional materials — is the exclusive property of xe66 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.

Reproducing, distributing, publishing, modifying, or creating derivative works from any xe66 content without prior written consent is strictly prohibited. Any unauthorized use of xe66 intellectual property may result in legal action under applicable laws.

8. Limitation of Liability

To the fullest extent permitted by applicable law, xe66 and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of — or inability to use — the xe66 platform. This includes, without limitation:

• Financial losses arising from gaming or betting activity on the platform.
• Technical interruptions, server downtime, or connectivity issues beyond xe66's reasonable control.
• Errors in game results, odds, or pay-tables caused by third-party game providers, which xe66 will attempt to remedy by referring to provider logs.

9. Privacy and Data Protection

xe66 collects, processes, and stores personal data in accordance with its Privacy Policy. By agreeing to these Terms & Conditions, you also consent to the collection and processing of your data as described in the Privacy Policy. Players are encouraged to review the Privacy Policy for a full understanding of how their information is used.

xe66 uses SSL encryption to protect data transmitted between your device and our servers. Your financial information is never stored in plain text. For full details on data retention, cookies, and your rights as a data subject, please refer to the xe66 Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the applicable laws and regulations of the jurisdiction in which xe66 operates. Any disputes arising from or in connection with these terms that cannot be resolved amicably through customer support shall be submitted to binding arbitration.

All players are encouraged to first raise any dispute directly with xe66 support, as the majority of issues are resolved quickly at this stage. xe66 aims to provide a response to all formal complaints within 5 business days of receipt.

11. Amendments to These Terms

xe66 reserves the right to amend, update, or replace any section of these Terms & Conditions at any time. Material changes will be communicated to registered players via the contact email associated with their account or through a prominent notice on the xe66 website at least 7 days prior to the change taking effect, where practicable.

Your continued use of xe66 following any amendment constitutes your acceptance of the revised terms. If you disagree with any updated terms, you must stop using the platform and may request account closure as described in Section 3.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to contact the xe66 support team. Our team is available 24/7 and is committed to resolving all queries promptly and professionally.

Support is available in English and Bengali. For written enquiries, reach us at [email protected]. All formal complaints should reference your registered account username for faster processing.