Your Privacy, Our Commitment

Welcome to xe66's Privacy Policy

At xe66, we understand that your privacy and the security of your personal data are paramount. This Privacy Policy governs the manner in which xe66 collects, uses, maintains, and discloses information collected from users of our online gaming platform accessible at xe66.vin. By registering an account and using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

This policy applies to all players across Bangladesh, whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar. We are committed to handling your information with the highest standards of care and in full compliance with applicable data protection principles.

Information We Collect

xe66 collects information from users in a variety of ways in order to provide a complete, secure, and personalized gaming experience. The categories of data we collect include the following:

Personal Identification Information

• Full name, date of birth, and gender as provided during account registration.
• Valid government-issued identification (e.g., National ID Card, Passport) for KYC verification purposes.
• Contact information including email address and mobile phone number.
• Residential address and city within Bangladesh.

Financial and Transaction Information

• Payment method details such as bKash wallet numbers, Nagad account references, Rocket accounts, Upay, Visa, and Mastercard details (partial card numbers only — we do not store full card numbers).
• Transaction history including deposits, withdrawals, wagers, and bonus claims.
• Account balance history and gaming activity records.

Technical and Usage Data

• Device information (device type, operating system, browser type, and version), IP address, and time zone settings.
• Pages visited, session duration, click paths, and feature usage patterns within the xe66 platform.

How We Use Your Information

xe66 uses the information we collect for the following purposes, each of which is directly tied to delivering a safe, fair, and enjoyable gaming experience for players in Bangladesh:

• Account creation, verification, and ongoing account management, including KYC identity checks required for responsible gaming compliance.
• Processing deposits and withdrawals through supported payment channels including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Providing customer support and responding to account queries, disputes, or technical issues.
• Detecting, preventing, and investigating fraud, money laundering, and other prohibited activities to protect the integrity of the platform.
• Personalizing your in-platform experience, including game recommendations based on your activity history.
• Sending account notifications, promotional offers (if opted in), and important service updates via email or SMS.

We do not use your personal data for any purpose other than those described in this Privacy Policy. We will notify you of any material changes to how we use your information before such changes take effect.

Sharing of Information

xe66 does not sell, trade, or rent your personal information to outside parties. We may share your data only in the limited circumstances described below, and always with appropriate safeguards in place.

Licensed Game and Technology Providers

To deliver our gaming services, we work with licensed software partners including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. These providers may receive limited technical data (such as session tokens and game round IDs) strictly necessary to operate the games on our platform. They are contractually prohibited from using this data for any other purpose.

Payment Processing Partners

When you conduct financial transactions, certain information (such as transaction amounts and account references) is shared with payment processors including bKash, Nagad, Rocket, Upay, and card networks like Visa and Mastercard. This sharing is strictly limited to what is required to complete the transaction and is governed by those providers' own security standards.

Legal and Regulatory Obligations

xe66 may disclose your personal information when required to do so by law, a court order, or legitimate governmental authority. This includes situations where disclosure is necessary to investigate fraud, protect the rights and safety of users, or comply with anti-money laundering obligations.

Cookies and Tracking Technologies

xe66 uses cookies and similar tracking technologies to improve the functionality of our platform and enhance your gaming experience. Cookies are small text files stored on your device. The types of cookies we use include:

• Essential cookies that are required to keep you logged in, maintain your session, and ensure the platform functions correctly.
• Performance and analytics cookies that help us understand how users interact with the platform so we can identify areas for improvement.
• Preference cookies that remember your settings, such as your preferred language and display options.

You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that disabling essential cookies may impact the functionality of the xe66 platform and limit access to certain features.

Data Security

xe66 employs industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes 256-bit SSL encryption for all data in transit, secure and access-controlled server environments, regular security audits and vulnerability assessments, multi-factor authentication options for account access, and real-time fraud detection and monitoring systems.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. We continuously review and update our security practices to address emerging threats and maintain the trust our players place in us.

Data Retention

xe66 retains your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For active player accounts, data is retained for the duration of the account's active status plus a minimum period thereafter as required by applicable regulations.

When your personal data is no longer required, we will securely delete or anonymize it. If you request account closure, we will process the deletion of your personal data in accordance with our standard data removal procedures, subject to any overriding legal obligations we may have to retain certain records.

Your Rights Over Your Data

As a xe66 player, you have specific rights regarding your personal data. We are committed to honoring these rights in a timely and transparent manner:

• Right of Access: You may request a copy of all personal data we hold about you at any time.
• Right of Rectification: If any information we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: Subject to applicable legal obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
• Right to Restrict Processing: You may request that we limit the ways in which we process your data in certain circumstances.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe. Please note that exercising some rights may affect your ability to use certain features of the xe66 platform.

Payment and Financial Data Protection

xe66 treats all payment and financial data with the highest level of care. When you deposit using bKash, Nagad, Rocket, or Upay, the transaction is processed through the respective provider's secure gateway. We receive only a transaction confirmation reference and the amount — we do not receive or store your full mobile banking PIN, OTP codes, or full card numbers at any point.

For Visa and Mastercard transactions, card data is handled exclusively by PCI-DSS compliant payment processors. xe66 stores only a masked card reference (last four digits and card type) for your transaction history. We strongly recommend that all players keep their payment credentials private and never share account login details with anyone.

Third-Party Services and Links

The xe66 platform integrates third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi) whose software powers the games you play. These providers operate under their own privacy and security frameworks, which are independent of this Privacy Policy. We select partners who maintain high data protection standards, but we encourage you to review their respective privacy documentation if you have specific concerns.

xe66 is not responsible for the privacy practices of any third-party service providers beyond our direct contractual obligations with them. Any data shared with these providers is governed by the terms set out in the Sharing of Information section above.

Age Restriction and Minor Protection

xe66 is strictly an adult gaming platform. Access to our services is limited to individuals who are 21 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has submitted personal information to our platform, we will take immediate steps to delete that information and close the associated account.

Changes to This Privacy Policy

xe66 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active users via email or an in-platform notification. Your continued use of the xe66 platform after any changes to this policy constitutes your acceptance of the revised terms.

We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information. If you disagree with any changes made to this policy, you should discontinue use of the xe66 platform and contact our support team to request account closure.

Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, our dedicated support team is available around the clock to assist you.